Your suggestions and feedback are important to us.

If you would like to leave some positive feedback or ways you think we can improve, you can complete our Friends and Family survey below. 

Alternatively you can write to us, please see our address on the Contact Us page. 

Medical matters and official complaints cannot be dealt with via the Friends and Family survey. 

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Please email / write to us or complete the form below and the Operations Manager of Patient Services will deal with your concerns appropriately. 

Click here to complete our complaints form. 

More information can be found by downloading our complaints leaflet below

Complaints Leaflet

Download a copy here to see what we have implemented from patient feedback

Download a copy here of our new system triage model