You can submit a health form for a routine or a urgent health problem by clicking on our digital front door above or on our homepage.

Your request will then be triaged by our Duty Doctor or our Duty ANP (Advanced Nurse Practitioner) 

How will your health form be triaged? 

• The duty GP or ANP has decided you need an on the day appointment - you will get a booking link emailed to you or if you do not have access to the internet, we will call you to book an appointment. 
• The duty GP or ANP has decided you need to be seen as a priority within the next week. You will receive an email with a link to book an appointment which is convenient for you. 
• The duty GP or ANP has decided you need a routine appointment and need to be seen within the next two or three weeks. You will receive an email with a link to book an appointment which is convenient for you. 

If patients do not have access to the internet - please call us on the details below and your needs will be triaged the same as the patients’ needs submitting a health form online. 

Park Medical Centre phone lines are open Monday to Friday 8am - 6:30pm

Phone number:  01244 324136

If you require an urgent appointment and the surgery is closed, please call 111 or contact 111 online.

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:

• earache (aged 1 to 17 years)
• impetigo (aged 1 year and over)
• infected insect bites (aged 1 year and over)
• shingles (aged 18 years and over)
• sinusitis (aged 12 years and over)
• sore throat (aged 5 years and over)
• urinary tract infections or UTIs (women aged 16 to 64 years

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed.

More information can be found here. 

Please be aware, we only do home visits for house bound patients where a relative or carer is unable to bring the patient into the surgery. 

Please telephone before 10.00am to request a home visit. This enables our doctors to plan their visits so that patients can be seen as soon as possible. Requests received after mid-day will normally be visited the following day unless medically urgent.

Occasionally the doctor may decide that a home visit is inappropriate and agree some other course of action with you. Please request home visits only when it is really necessary.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. Sometimes you may wish to be accompanied by a family member of friend. At other times you may wish to have a formal chaperone present i.e. a trained member of staff. Please ask a memeber of staff if you would like a chaperone with you. 

The Phlebotomy department at 1829 Building, Countess of Chester, is now a pre-bookable appointment service only.

Please use the link below to book your blood test.

https://www.coch.nhs.uk/blood-test-booking.aspx

Anyone without a prior appointment will be turned away from the service.